Privacy Policy

Last Updated: June 2026

Click & Fix Privacy Policy

Click & Fix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Click & Fix mobile application and related services.

By using the Click & Fix application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Full name
• Phone number
• Email address (if provided)
• Vehicle information
• Service requests and booking details

Location Information

We collect your device location to:

• Identify your service location
• Dispatch technicians efficiently
• Provide accurate service coverage
• Improve service delivery

Location data is collected only when necessary to provide our services.

Vehicle Documents and Images

Users may upload:

• Vehicle registration documents
• Vehicle photos
• Service-related images

These documents are used solely for vehicle identification, service verification, and operational purposes.

Device Information

We may automatically collect:

• Device type
• Operating system
• Application version
• Diagnostic and crash information

How We Use Your Information

We use the collected information to:

• Create and manage user accounts
• Schedule and provide automotive services
• Communicate regarding appointments and service requests
• Verify vehicle ownership and service eligibility
• Improve application performance and user experience
• Respond to customer support inquiries
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with:

• Authorized Click & Fix employees and technicians
• Service providers assisting in application operations
• Government authorities when required by law

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic storage or transmission is completely secure.

Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your account and associated data, subject to legal and operational requirements

Account deletion requests may be submitted through the application or by contacting us directly.

Children's Privacy

Click & Fix services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and on our website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Click & Fix
Website: https://clickandfixqa.com
Email: info@clickandfixqa.com